Effective date: 29 October 2018
Hotel Heliopic (referred to as “L’HOTEL”) (“we”, “us”, “our”, “our”) operates the website on which you are browsing (after referred to as the “Service”).
This page explains our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices available to you with respect to such data.
Definitions of the terms
By Service is meant the website operated by “L’HOTEL”.
- Personal data
Personal Data refers to data about a living individual who can be identified from such data (or from such data and other information in our possession or likely to come into our possession).
- Usage Data
Usage Data is collected automatically and is generated either by the use of the Service or by the infrastructure of the Service itself (for example, the length of time a page is viewed).
Cookies are small files stored on your device (computer or mobile device).
Data collection and use
We collect several types of data for different purposes in order to provide you with our Service and to improve it.
Types of data collected
Données à Caractère Personnel
When you use our Service, we may ask you to provide us with certain personal data that may be used to contact you or identify you (“Personal Data”). Personal data may include, but is not limited to
- Cookies and Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our Service you are viewing, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking and cookie data
Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies such as pixels, tags and scripts are also used to collect and track information and to improve and analyze our Service.
You can ask your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some of the features of our Service.
Examples of cookies we use :
- Session Cookies. We use Session Cookies to operate our Service.
- Preferred Cookies. We use Preferences Cookies to store your preferences and various settings.
- Security Cookies. We use Security Cookies for security reasons.
Use of the data
“L’HOTEL” uses the data collected for various purposes :
- To provide and ensure our Service
- To notify you of changes to our Service
- To allow you to use the interactive features of our Service whenever you wish
- To provide customer support
- To collect valuable data or analysis that will allow us to improve our Service
- To control the use of our Service
- To detect, prevent and solve technical problems
Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to and stored on computers located in a place where data protection legislation differs from that of the territory where you reside.
If you reside outside France and choose to provide us with information, please be aware that we transfer the data, including Personal Data, to France and process them there.
“L’HOTEL” may disclose your Personal Data if it deems in good faith that it is necessary to do so:
- Fulfill a legal obligation
- Protect and defend the rights or property of “L’HOTEL”
- Prevent or investigate possible wrongdoing within the Service
- Ensure the personal safety of Service users or the public
- Protecting yourself against civil liability
The security of your data is important to us. However, keep in mind that no method of data transmission over the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee absolute security.
We may use third parties and third parties to facilitate the provision of our Service (“Service Providers”), perform the Service on our behalf, perform services related to the Service or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are prohibited from disclosing or using them for any other purpose.
We may use third party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics est un service d’analyse web proposé par Google qui assure le suivi du trafic d’un site web et en rend compte. Google utilise les données recueillies pour suivre et surveiller l’utilisation de notre Service. Ces données sont partagées avec d’autres services Google. Google peut utiliser les données recueillies pour contextualiser et personnaliser les annonces de son propre réseau publicitaire.
Links to other sites
We have no control over the content, policies or privacy practices of third party sites or services and assume no responsibility for them.
Our Service is not intended for persons under 18 years of age (“Children”).
We do not knowingly collect personal data from persons under 18 years of age. If you are a parent or guardian and you know that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without checking for parental consent, we take steps to delete this information from our servers.
Contact us for more information
- By email: to the contact email of “L’HOTEL”